Frequently Asked Questions
Everything you need to know about leveling up your stream setup.
How do I receive my digital assets after purchase?
Once your payment is confirmed, you will receive an instant download link via email. You can also access your files anytime through your account dashboard under the 'Downloads' section.
Are your overlays compatible with OBS and Streamlabs?
Yes, all our graphics and animations are optimized for major streaming software including OBS Studio, Streamlabs, and StreamElements. We provide easy-to-use .overlay files and high-quality WEBM/PNG formats.
Do you offer refunds on digital products?
Due to the nature of digital goods, we generally do not offer refunds once the files have been downloaded. However, if you experience technical issues, our support team is available 24/7 to help resolve them.
Can I request a custom color or text change for a package?
We offer customization services for select premium packages. Please contact our design team via the 'Custom Request' form to discuss specific modifications and pricing.
What are the licensing terms for these overlays?
Purchasing an overlay grants you a single-user license for personal use on your streaming channels. Redistribution, reselling, or claiming the artwork as your own is strictly prohibited.
Will these overlays affect my PC performance or stream lag?
Our animated overlays are rendered in highly optimized WEBM formats to ensure minimal CPU and GPU usage, allowing your stream to remain smooth even on entry-level gaming hardware.